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VISITOR INFORMATION

Privacy Policy

How Lake District Offers handles personal information, cookies, affiliate links and your data protection rights.

Last updated: 19 October 2026

This privacy policy explains how Lake District Offers (“we”, “us” or “our”) handles personal information when you use lakedistrictoffers.com, browse our Lake District guides and offers, contact us, or follow links to third-party booking and affiliate partners.

1. Who we are and how to contact us

Lake District Offers is responsible for personal information it collects through this website. For privacy questions, requests or complaints, email support@lakedistrictoffers.com. If you need the legal identity or postal contact details of the organisation operating this website, please request them using this email address.

2. What information we collect

Depending on how you use the website, information may include: (a) information you choose to send us, such as your name, email address and the contents of an enquiry; (b) technical information such as IP address, browser and device details, pages viewed, approximate location derived from IP address, and diagnostic or security logs; and (c) cookie identifiers and usage information generated by analytics, embedded content or affiliate services where these are enabled.

If you use a checkout, account or other transactional feature available on the website, additional contact, order and transaction details may be processed to provide that feature. Payment details may be handled by the relevant payment provider rather than stored by us.

3. Why we use information and our lawful bases

  • Responding to enquiries: to deal with messages and requests, generally based on our legitimate interests in responding to visitors or steps requested before entering a contract.
  • Running and protecting the website: to maintain functionality, prevent abuse, diagnose faults and keep appropriate security logs, generally based on legitimate interests or legal obligations where applicable.
  • Providing requested transactions or services: where a transaction is available, to perform a contract or take steps at your request before a contract.
  • Analytics, advertising and optional cookies: where consent is legally required, the lawful basis is your consent. You can withdraw consent using any cookie controls provided on the site or by contacting us. Other essential technical processing may rely on legitimate interests or another applicable lawful basis.
  • Legal and accounting requirements: where applicable, to meet our legal obligations.

4. Cookies and analytics

The website may use essential cookies needed for its operation and additional cookies or similar technologies for analytics, embedded services and affiliate attribution. Google services (including Site Kit integrations), booking widgets and affiliate partners may process technical information when their features load or when you interact with them. Some technologies may be set by third parties.

You can control or delete cookies through your browser settings. Where optional cookies require consent, they should not be placed until the required consent has been obtained. This policy describes our practices; it does not itself provide cookie consent or replace any cookie-preference controls.

5. Affiliate links, bookings and third-party websites

Some links on Lake District Offers are affiliate links. If you click one and later make a booking or purchase, we may earn a commission at no extra cost to you. Booking providers and affiliate networks may use referral identifiers, cookies or similar tracking to attribute bookings. When you leave our website, the destination provider’s privacy policy and terms govern information you provide to that provider. We do not control those third-party sites or their independent data practices.

6. Who may receive your information

Information may be handled by our website hosting and maintenance providers, analytics and security service providers, email or enquiry service providers, payment or e-commerce providers if a transaction is made, and affiliate networks or booking partners where relevant. We share only information reasonably needed for these purposes, or where required by law. Third parties acting as independent controllers are responsible for their own privacy notices.

7. International transfers

Some service providers or partners may process information outside the United Kingdom. Where we are responsible for an international transfer, we will use an appropriate lawful transfer mechanism or safeguard as required by applicable UK data protection law. You can contact us for further information about relevant transfers and safeguards.

8. How long we keep information

We keep personal information only as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, operating the website, meeting applicable legal or accounting obligations and resolving disputes. Retention depends on the category of information and the relevant legal or operational need. You may ask us about the period applicable to particular information we hold about you.

9. Your data protection rights

Subject to applicable conditions and exemptions, you may have rights to access your personal information, correct inaccurate information, request deletion, restrict or object to processing, and receive or transfer certain information. You have the right to object to processing based on legitimate interests, and an absolute right to object to processing for direct marketing. Where processing relies on consent, you can withdraw that consent at any time without affecting processing carried out before withdrawal.

To exercise your rights, email support@lakedistrictoffers.com. We may need to verify your identity before responding.

10. Complaints

Please contact us first if you have a concern about how we use your information. You also have the right to complain to the UK Information Commissioner’s Office (ICO). See ico.org.uk/make-a-complaint/.

11. Security

We take reasonable technical and organisational steps to protect information, but no website or online transmission can be guaranteed completely secure.

12. Changes to this policy

We may update this policy to reflect changes in our services, providers or legal requirements. The date at the top shows when this text was last updated. Please review it periodically.